Police Contact Info

William Gummo
Chief of Police

house Police Department
 525 Pavement Road
        Lancaster, NY 14086

phone 716-683-2800 (Main Dispatch)
fax 716-681-2352


Detective Bureau

phone 716-683-3120
fax 716-681-6779


For Emergencies, Dial 9-1-1

For the latest information about Lancaster Police Department activities, including our regularly updated "Police Blotter" posts, please follow us on Facebook and Twitter: fb 25x25  twitter 25x25

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Welcome to the Lancaster Police Department’s web page. The Lancaster Police Department proudly serves the Town of Lancaster, a community of 45,106 residents (as of the 2020 census). This includes the Village of Lancaster. Lancaster is a suburb of the city of Buffalo, NY. The Department currently has 52 sworn officers and 16 civilian employees. In addition to our uniformed Patrol division, we have several specialized units, including a Detective Bureau, Emergency Response Team, Accident Investigation Unit and three full-time School Resource Officers.

The current Chief of Police is William M. Gummo

The Lancaster Police Department is a New York State Department of Criminal Justice Services Accredited law enforcement agency. We have been an accredited agency since 2017.

Mission Statement

 The Lancaster Police Department endeavors to provide the community with a safe and thriving environment by deterring and effectively responding to disorder, problematic conditions and crime.

 The women and men of the Lancaster Police Department shall respect and protect the rights of individuals and act in collaboration with, and for the benefit of, the public.  They are expected to serve with courage, professionalism and sound judgment.
Quick  Links  
 Confidential Tip Line  Station Tours and Community Events
 Emergency Business Contact Information  Department History
 Requests for Police / Accident Reports  Special Units / Details
 Police Reform  Use of Force Policy

Administration Information

 Restricted Areas 525 Pavement Road
Station Tours and Community Events
If your group or scout troop would like a tour of our police station, or would like one of our officers to speak at your meeting, please contact Lieutenant Angela Greco from our Community Outreach Unit at (716) 683-2800 (ext. 114) or by email at alleras@police.lancasterny.gov.
Emergency Business Contact Information

The Lancaster Police Department maintains a contact list for businesses in our jurisdiction. This allows us to quickly reach business owners or their designated key holders in the event of an emergency. If you have a business located in the Town of Lancaster, please click on the link below and fill out all of the information requested. At the bottom of the form under “remarks” please include any other pertinent information that you feel will assist us in an emergency response to your business.

In order to maintain a current listing of contacts please send us your updated information whenever there is a change.


Confidential Tip Line

Our Department’s success in keeping our community safe is often dependent on the public’s willingness to become involved. We need your help. If you have information on a crime that has occurred, or is currently ongoing, we ask you to report it. You can call our main Department phone number, or use one of our tip lines listed below.

General Tip Line: (716)683-3120 ext. 113

Narcotics/Illicit Drugs Tip Line: (716) 683-3120 ext. 138

Or you can email us:

General Tips: tips@police.lancasterny.gov

Narcotics: narcotics@police.lancasterny.gov

Please tell us as much information as you can about the problem, so we can better address your concern. 

The Lancaster Police Reform and Reinvention Collaborative Plan

On June 12, 2020, Governor Cuomo signed Executive Order 203, requiring each local government in the state to adopt a community-specific policing reform plan by April 1, 2021.  A committee of Lancaster Police Department members, local government officials, and community members was created to develop a plan consistent with the requirements of Executive Order 203. After being adopted by the committee, this plan was unanimously approved by the Lancaster Town Board in March, 2021.

 Click Here to view The Lancaster Police Reform and Reinvention Collaborative Plan

Use of Force Policy

In accordance with the New York State Executive Law section 840(4), The Lancaster Police Department Use of Force policy is available for public examination.

Click Here to view General Order 120.10 Use of Force


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William M. Gummo Chief of Police (716) 683-2800


Jonathan Ziders Administrative Captain (716) 683-2800 jziders@police.lancasterny.gov
Jeffrey Smith

Captain-Detective Bureau

(716) 683-3120 ext 213


Police FAQ's

Accident reports are available at the Police Station and online (Accident Police Report Request)

Be sure to sign the form and provide ID. The form may be submitted by fax to: (716) 681-2352, emailed to: Records@police.lancasterny.gov or mailed to:  Lancaster Police Department

Records Office
525 Pavement Road
Lancaster, NY 14086

Come in person to the Police Station and fill out a Freedom Of Information Law request (FOIL). Bring with you a government issued ID, and if appropriate, a Business Card showing the Business name on the report. The Records Clerk will respond within 5 days indicating if the request was denied or if the report is ready to be picked up.

The Police station is open 24 hrs a day. If you have an emergency please dial 911. For non-emergencies dial (716) 683-2800. Administration, Records Clerk and other staff are generally available Monday through Friday 8 AM until 4 PM.

The Police Station is located at the 525 Pavement Rd, Lancaster, NY 14086. We are approximately

4 miles east of Transit Rd between Walden Ave and Genesee St.

SRO stands for School Resource Officer.

The Police Station does not collect fines for parking tickets. Parking tickets are payable at the Court in the Jurisdiction where you received the ticket. Detailed instructions are on the back of the parking tickets.

Lancaster Town Court is located next to the Police Station:

525 Pavement Road
Lancaster, NY 14086
Phone: (716) 683-1814

Lancaster Village Court is located on the second floor of the Village Municipal Building

5423 Broadway
Lancaster, NY 14086
Phone: (716) 683-6780

911 is an emergency line. The non-emergency number for the Police Department is (716) 683-2800.

Information is available through the Detective Bureau regarding registered sex offenders residing in the Village of Lancaster or the Town of Lancaster outside of the Village of Depew.

For further information on Sex Offenders please refer to the New York State Division of Criminal Justice Services Website.


The winter overnight parking ban is in effect November 15th through March 15th. Parking on all Town roads is prohibited from 1:00 AM until 7:00 AM. Parking on all Village streets is prohibited from 2:00 AM until 7:00 AM. Please help our plow drivers to keep the streets clear.