Due to current State Regulations on gathering sizes and other Covid related restrictions, the Town of Lancaster Parks, Recreation and Forestry Department is postponing its annual opening day of online picnic reservations, which is normally the first Monday in February, until further notice.

As the situation dictates, we will keep everyone informed thru The Town of Lancaster Official Website, Town of Lancaster Recreation Facebook page, Town of Lancaster Recreation Active Net site, as well as The Lancaster Bee and Lancaster Sun. As for the new date for reservations, this will be determined by the changes of the Covid rules and regulations. 

Clear sidewalks after each snowfall.

Storages piles should be kept out of right of ways and away from any storm drain inlets or swales.

Plowing across any road is prohibited.

Citations may result by not following guidelines that protect safe pedestrian and vehicle traffic.

Effective December 9, 2020, all court sessions are cancelled until further notice.

The Lancaster Town Court Office is closed until Monday, January 25 at 9:00 am.

Assistance from the Social Security Administration is available as detailed in the attached document.

pdf Social Security


The Home Energy Assistance Program office strongly suggests that residents apply as soon as possible this season due to Covid-10 pandemic, higher energy costs and higher unemployment rates. Please see the attached documents for more information.

pdf HEAP Flyer

pdf NY Doc Submit

pdf HEAP Application

Erie County's no cost Household Hazardous Waste drop-off Program has contracted with Hazman to provide a no cost drop-off in Tonawanda. More information below. 

  pdf Household Hazardous Waste Drop-off

Anyone in an unsafe or abusive relationship can reach out for help at the 24-hour emergency hotline number: 716-884-6000, a counselor is on the other end to listen, provide resources and help. Haven House also has a chat system: https://cfsbny.org/our-services/hh/hh-chat/ 

pdf Haven House Flyer

The National Council for Home Safety and Security has named the Town of Lancaster the 38th Safest City in New York State.

pdf Lancaster Named 38th Safest City in New York State

In an effort to keep our community and the town employees safe, we have decided to continue to keep our Town Hall doors locked to the general public.  We are conducting business as usual in which you can schedule an appointment ahead of your arrival with the desired department or call the desired department upon your arrival.  The Town Hall department numbers are listed on the outside entry doors.

pdf Town Hall Phone List for Doors

Until further notice, the Town Board meetings and the Zoning Board of Appeals meetings will be held via Teleconference Bridge at:

1-716-800-4267 Access Pin 1232.

pdf State of Emergency 11/15/20

pdf Emergency Executive Order 12/4/2020

pdf Emergency Executive Order 1/8/2021  

pdf Emergency Executive Order 1/15/21

pdf Emergency Executive Order 1/18/21

Erie County, NY – Confirmed COVID-19 Cases


Global COVID-19 Dashboard


Follow these instructions if you suspect GPS devices/apps are improperly routing commercial truck traffic through your residential community.  How To Report Residential Truck Traffic

For Street Light Outages in the Town of Lancaster, please report it by visiting our online Report a Streetlight Web Form  OR you can call the Highway Department at 716-683-3426.

For Street Light Outages in the Village of Lancaster, please contact NYSEG at 1-800-572-1111 or NYSEG.com.